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SUBSCRIPTION POLICY

SUBSCRIPTION POLICY – SCOTT AND DAUGHTERS

Last updated: 17 September 2026

This Subscription Policy explains the subscription and email marketing services currently offered by Scott and Daughters through www.scottanddaughters.com.

1. NO PAID SUBSCRIPTION PRODUCTS

Scott and Daughters does not currently offer paid subscription products, recurring product deliveries or recurring membership services.

When you place a standard order through our website, you are making a one-time purchase unless the checkout page clearly states otherwise.

You will not be automatically enrolled into a paid recurring subscription simply by:

  • placing an order;

  • creating an account;

  • subscribing to our newsletter; or

  • participating in a promotion.

If Scott and Daughters introduces paid subscription products or recurring services in the future, the applicable price, billing frequency, renewal terms, cancellation process and other material conditions will be clearly disclosed before you subscribe.

We will update this Subscription Policy before such services are made available.

2. EMAIL NEWSLETTER

Customers and website visitors may choose to subscribe to the Scott and Daughters email newsletter.

The newsletter is free and does not create a paid subscription or recurring payment obligation.

Our marketing emails may include:

  • new product announcements;

  • new arrivals;

  • special offers;

  • discount codes;

  • promotional campaigns;

  • sale events;

  • restock notifications;

  • style or product updates; and

  • other Scott and Daughters news.

3. CONSENT TO MARKETING

Where required by applicable law, we will only send commercial electronic marketing messages where we have the appropriate consent or another lawful basis to do so.

Providing your email address for an order does not necessarily mean that you have agreed to receive all marketing communications.

Where you choose to subscribe to marketing, your consent applies to the communications described at the time you subscribe.

We may keep appropriate records of marketing preferences and consent for compliance purposes.

4. UNSUBSCRIBING FROM MARKETING

You may unsubscribe from Scott and Daughters marketing emails at any time.

You can do this by:

There is no fee to unsubscribe.

Where Australian spam laws apply, we will process unsubscribe requests within the timeframe required by law.

Unsubscribing from marketing does not prevent us from sending necessary non-promotional communications relating to:

  • an existing order;

  • shipping or tracking;

  • payments;

  • returns or refunds;

  • customer support;

  • account security; or

  • another transaction or service you have requested.

5. SERVICE EMAILS AND MARKETING EMAILS

We distinguish between transactional or service-related communications and promotional marketing.

For example, an email containing:

  • an order confirmation;

  • shipping update;

  • payment confirmation;

  • refund notification; or

  • response to a customer service request

may be necessary to provide the service you requested.

Where a communication also contains promotional or sales content, applicable marketing and spam requirements may apply.

6. NO RECURRING CHARGES FOR NEWSLETTER SUBSCRIPTIONS

Joining our newsletter does not authorise Scott and Daughters to:

  • charge your payment method;

  • create a recurring order;

  • automatically send paid products; or

  • enrol you in a paid membership.

Any future recurring payment arrangement would require clear disclosure and your agreement before charges begin.

7. FUTURE PAID SUBSCRIPTIONS

If we introduce paid subscriptions in the future, we will clearly disclose before purchase:

  • the subscription price;

  • billing frequency;

  • what products or services are included;

  • when payments will be taken;

  • whether the subscription renews automatically;

  • how automatic renewal works;

  • the minimum commitment period, if any;

  • how to cancel;

  • when cancellation takes effect; and

  • any other material conditions.

We will not intentionally present a paid subscription, automatic renewal or cancellation process in a misleading or unclear manner.

Nothing in any future subscription terms will exclude rights that cannot lawfully be excluded under applicable consumer law.

8. PRIVACY

Personal information collected in connection with newsletter subscriptions and marketing communications is handled in accordance with our Privacy Policy.

This may include information such as:

  • your email address;

  • marketing preferences;

  • engagement with our emails; and

  • information used to manage your subscription or unsubscribe request.

Our email service providers may process this information on our behalf.

9. CHANGES TO THIS SUBSCRIPTION POLICY

We may update this Subscription Policy if:

  • we introduce paid subscriptions;

  • we introduce recurring product deliveries;

  • our newsletter practices change;

  • applicable laws change; or

  • our services change.

The latest version will be published on this page with the updated effective date.

If we introduce a paid recurring subscription service, the relevant terms will be disclosed before customers are able to enrol.

10. CONTACT US

For questions regarding newsletter subscriptions, marketing communications or future subscription services, please contact:

Scott and Daughters
Email: info@scottanddaughters.com
Website: www.scottanddaughters.com